Rainy Sundays

Rich Gwilliam's digital shed

Technical writing

Technical writing is the skill of expressing technical information clearly and concisely.

It is, as a field, extremely volatile to the advent of AI - LLMs are excellent at writing copy. However, editorial consideration will always be essential; the copy needs proof reading, and the more the editor knows about the subject matter and also language, the better.

Similarly to the ability to fix version management, I'd recommend that any team has at least one person who understands the code and is capable of stringing together a sentence.

I've been taking up the informal task of writing documentation for years, just as someone who cares about language and hates to see it mangled by the unenthusiastic (many developers, without criticism, have a very utilitarian approach to writing).

I've recently taken the opportunity to refresh myself and bolster my mighty A-Level in English Language with more focused technical language training.

I've been using Technical writing since May 2012 (13 years).

Engagements using Technical writing

Full-stack Developer / Devops Engineer

Hidden

Jul 2022 - Jul 2023

At Hidden, I filled the role of an API Developer as well as a Devops Engineer. I updated and expanded existing legacy code to run on AWS Lambda functions for increased efficiency, and created Jenkins build servers for the Unity development team.

  • HTML
  • Vue
  • CSS
  • Javascript
  • Typescript
  • LAMP Stack Admin
  • Linux
  • Agile
  • Ops Development
  • Git
  • PHP
  • Amazon EC2
  • Amazon S3 Buckets
  • Amazon Lambda Functions
  • AWS Suite
  • Amazon API Gateway
  • Amazon Cloudflare
  • Postman
  • API development
  • High capacity systems
  • Stable Diffusion
  • Figma
  • FTP
  • Git
  • Phinx
  • Database Migrations
  • Jira
  • Project planning
  • CICD
  • Jenkins
  • Technical writing
  • Generative AI

Contract Senior Full-stack Developer

Eido Healthcare

Feb 2024 - Jun 2024

Successful resurrection of a mothballed legacy Craft CMS project without documentation or input from the original developer; planning and provisioning of AWS infrastructure to support the software based on Docker images.

  • PHP
  • HTML
  • CSS
  • SQL
  • Git
  • NPM
  • Javascript
  • Craft CMS
  • Linux
  • LAMP Stack Admin
  • Amazon EC2
  • AWS Suite
  • Laravel
  • Docker
  • BASH
  • Figma
  • Project planning
  • Ops Development
  • High capacity systems
  • Apache
  • Postman
  • API development
  • Technical writing

Senior PHP Developer

ASL Holdings Ltd

May 2012 - Feb 2020

For ASL I developed several long-lived and high volume telemetry systems. These processed large amounts of data and delivered it for rendering in charts and tables on a daily basis.

  • HTML
  • CSS
  • Photoshop
  • Javascript
  • Jquery
  • API development
  • SQL
  • BASH
  • Linux
  • DataTables
  • LAMP Stack Admin
  • FTP
  • Git
  • CICD
  • Technical writing

Contract Senior Full-stack Developer

STS Commercial

Feb 2025 - Aug 2025

Development of high-precision bespoke analytics and diagnostic modules on a Laravel base to surface opportunities and weaknesses in extremely high-volume, fast moving Fintech data and fine-tune performance for emerging markets. Innovative and intuitive modelling of data, completely revolutionizing how stakeholders analyse performance.

  • Laravel
  • Javascript
  • CSS
  • HTML
  • PHP
  • API development
  • Vue
  • Database Migrations
  • Linux
  • Git
  • Docker
  • SQL
  • Figma
  • LAMP Stack Admin
  • BASH
  • NPM
  • NodeJS
  • Postman
  • High capacity systems
  • Ops Development
  • Jira
  • MAMP stack admin
  • Technical writing